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Bliss Healthcare is a leading provider of medical services in East Africa, known for its rapid expansion and chain of over 80 modern outpatient medical centers. The organization's core mission is to provide accessible, affordable, and quality healthcare services to foster healthy living and maximum productivity among the populace. The company is seeking a qualified Centre Manager to ensure the efficient and compliant operation of one of its Nairobi clinics.
Job Overview
Job Title: Centre Manager
Number of Vacancies: Not specified
Employment Type: Full Time
Location: Nairobi, Kenya
Application Deadline: September 30, 2025
Salary: Not specified
Job Summary
The Centre Manager is the primary administrative and operational leader responsible for the daily functioning of the clinic. This role involves managing staff, overseeing all financial processes, ensuring regulatory compliance, and maintaining high-quality patient engagement. The ideal candidate will be a highly organized professional with strong leadership and problem-solving skills, capable of ensuring the center operates smoothly and profitably.
Duties & Responsibilities
Ensure the clinic operates and provides healthcare services within stipulated operating hours at all times.
Monitor staff attendance and absenteeism effectively.
Engage each and every patient that is served at the clinic to ensure high satisfaction.
Report all incidents that occur in the clinic within the stipulated guidelines.
Oversee the collection of all revenues, perform reconciliation, and ensure daily depositing/banking to approved designated collection accounts.
Ensure the clinic and its facilities, equipment, prescription notes, and other supplies are adequately branded.
Ensure all required licenses are obtained, remain current, and are prominently displayed within the clinic premises.
Monitor on a daily basis the Consultants, Medical Officers, and Clinical Officers to solve any issues or requirements.
Regularly review quality standards and take necessary steps to ensure compliance with various regulations, laws, and authorities (e.g., County Government, Licensing bodies).
Ensure that the daily and weekly on-call duty roster for all medical staff is in place.
Ensure the duty rota is prepared by the 25th of every month for the coming month and well posted on the notice boards.
Ensure that the clinic has the required medical equipment and monitor their optimal utilization and repair in case of breakdown or malfunction.
Qualifications & Requirements
Bachelor's Degree or Diploma in a relevant field (e.g., Healthcare Management, Business Administration, or Clinical Field).
Proven experience in a supervisory or management role within the healthcare or medical industry.
Strong knowledge of healthcare compliance, licensing requirements, and quality standards.
Excellent financial management skills, including revenue collection and reconciliation.
Strong leadership, communication, and interpersonal skills for patient and staff engagement.
Proficiency in computer applications and office management software.
How to Apply
Interested and qualified candidates should apply online through the Bliss Healthcare recruitment portal.
Method of Application: Go to the Bliss Healthcare recruitment portal on africarehrms.darwinbox.in to apply.
Application Deadline: September 30, 2025.
Apply now to take a leadership role in a fast-growing healthcare organization!
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