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The Great Lakes Medical Centre is a private health facility located at Mwibona market along Luanda-Siaya road. With a vision to provide excellent, innovative, and specialized healthcare, the hospital is actively seeking a dynamic, highly motivated, innovative, and experienced individual to join its team.
This is a key opportunity for a friendly and efficient Receptionist to be the welcoming face of a growing medical center in Kisumu, contributing to a high-quality patient experience.
Receptionist – The Great Lakes Medical Centre
Company Overview
The Great Lakes Medical Centre is a private healthcare facility in Kisumu, committed to providing innovative and specialized healthcare services. Located at Mwibona market along Luanda-Siaya road, they are dedicated to expanding their team with passionate professionals who share their vision for healthcare excellence.
Job Overview
Available: 1
Location: Kisumu, Kenya
Employment Type: Permanent (Implied)
Deadline: Monday, June 30, 2025 (Before close of business)
💰 Salary: Not specified
Job Summary
The Great Lakes Medical Centre is looking for a Receptionist to manage the front office operations and provide exceptional customer service. This role requires a professional with a Diploma in computer science, public relations, digital communications, or front office, along with strong computer proficiency. The successful candidate will be the first point of contact for patients and visitors, ensuring a smooth and welcoming experience while upholding the hospital’s commitment to high-quality care.
Duties & Responsibilities
- Greet and welcome patients and visitors in a friendly and professional manner.
- Manage patient check-ins and check-outs efficiently.
- Schedule and confirm patient appointments,
managing the appointment book effectively. - Answer incoming phone calls, redirecting them to the appropriate department or individual.
- Provide accurate information to patients regarding hospital services, policies, and procedures.
- Handle patient inquiries and resolve issues or escalate them to relevant staff members.
- Maintain organized and accurate patient records, ensuring confidentiality.
- Process patient payments and manage billing inquiries.
- Manage incoming and outgoing mail, deliveries, and faxes.
- Keep the reception area clean, tidy, and organized.
- Liaise with various hospital departments to ensure seamless patient flow.
- Assist in general administrative tasks as required.
- Ensure patient safety and comfort in the waiting area.
- Maintain a professional demeanor at all times, even under pressure.
- Operate office equipment such as computers, printers, and multi-line phone systems.
Qualifications & Requirements
- Diploma in either Computer Science, Public Relations, Digital Communications, or Front Office from a recognized institution.
- Proficiency in computer application skills.
- Excellent communication, teamwork, and interpersonal skills.
- Commitment to providing high-quality care and excellence.
How to Apply
Interested and qualified candidates should submit their applications either through the post office or hand-delivered to The Great Lakes Medical Centre.
Address your application to:
THE GREAT LAKES MEDICAL CENTRE
P.O BOX 40100-7799
KISUMU
Important Notes for Applicants:
- Applications should be made either through post office or hand-delivered to The Great Lakes Medical Centre Luanda, along Siaya road, addressed to the Hospital Administrator.
- Indicate the position applied for on the envelope (e.g., "Receptionist").
- Applications should reach the administrator before close of business on Monday, June 30, 2025.
- Only shortlisted candidates will be contacted through telephone number 0733402981.
The Great Lakes Medical Centre is an equal opportunity employer, and qualified candidates with disabilities are encouraged to apply.
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