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Daily Jobs (dailyjobs.co.ke) is delighted to present this high-growth remote operational vacancy at Solvo Global. Solvo Global is a premier nearshore talent and technology integration partner changing how North American companies scale their workforces. Providing highly skilled, bilingual remote professionals across 50+ specialized industries to businesses in the United States and Canada, Solvo supports its global team members with advanced AI-powered tools, modern workflows, and exceptional corporate backing.
Joining Solvo Global offers Kenyan professionals an elite international platform to launch a career in the North American healthcare outsourcing sector. Operating from Nairobi, this position gives you direct exposure to U.S. and Canadian healthcare administrative models, a fast-paced and collaborative remote environment, and competitive compensation packages.
Medical Appointment Scheduler
Company Overview
Solvo Global bridges the gap between top-tier global professionals and demanding North American business operations. By aligning talent across similar working frameworks and providing comprehensive digital workflows, Solvo ensures its clients experience seamless operational continuity.
As an employer, Solvo Global values precision, advanced linguistic capabilities, and structural organization. Professionals in this division are integrated into complex healthcare, homecare, and clinical workforce management systems, serving as vital links who maintain clinical scheduling efficiency for overseas clinics, homecare agencies, and medical groups.
Job Overview
Job Type: Full Time
Location: Nairobi, Kenya (Remote/Office hybrid structures as per company framework)
Experience: Proven experience in medical, homecare, or healthcare scheduling
Deadline: Not Specified (Urgent placement)
Salary: Competitive compensation package
Job Summary
The Medical Appointment Scheduler will be responsible for coordinating complex, high-volume healthcare schedules, managing clinical coverage needs, and ensuring rapid, professional communication between North American medical clients, field caregivers, and internal operational teams. The role demands an agile multi-tasker who can handle sudden call-outs, route cancellations, and urgent client adjustments in real time.
Key Responsibilities
Schedule Coordination: Proactively build, manage, and optimize intricate schedules for homecare caregivers, clinical staff, and medical appointments.
Crisis Capacity Management: Efficiently handle last-minute schedule changes, patient cancellations, caregiver call-outs, and urgent immediate coverage requests.
Stakeholder Communication: Disseminate scheduling changes, adjustments, and route optimizations to patients and care teams in a highly articulate, prompt, and empathetic professional manner.
Data Management: Maintain flawless, real-time administrative logs and accuracy markers within specialized healthcare workforce management databases.
Conflict Resolution: Monitor daily schedule coverage metrics to proactively identify and resolve timing gaps, routing overlaps, or geographic scheduling conflicts.
Qualifications & Requirements
Bachelor’s Degree, Diploma, Certificate from a recognized tertiary education institution.
Mandatory Experience: Previous hands-on experience scheduling medical appointments, homecare rotations, nursing agency rosters, or related care-based scheduling matrixes.
Advanced English Proficiency (C1 level minimum) with exceptional verbal and written communication skills optimized for North American client interactions.
Advanced computer literacy with deep operational proficiency in Microsoft Excel, Outlook, and Teams.
Proven ability to multi-task under pressure, organize complex variables, and think critically in a fast-paced administrative setup.
Preferred Qualifications
Practical, hands-on experience utilizing WellSky or similar specialized clinical scheduling, electronic health record (EHR), or healthcare workforce management software.
Prior history managing high-volume, rapid-turnaround call center or clinical scheduling operations.
How to Apply
Interested and qualified professionals who meet the international operational benchmarks are requested to apply directly through Solvo Global's corporate recruitment channels.
Take Note
Make Sure Your LinkedIn Profile is well Optimized And Tailored.
For Guidance on LinkedIn Optimization WhatsApp: +254706625195
Method of Application: Apply online through the official Solvo Global professional recruitment page on LinkedIn:
www.linkedin.com .Application Process: Search for Solvo Global, navigate to their jobs repository, select the Medical Appointment Scheduler (Nairobi) vacancy, and submit your updated CV. Ensure your resume highlights your specific experience with healthcare software (e.g., WellSky), your English proficiency metrics, and your background in managing high-volume scheduling logistics.
Deadline: Not specified (Applications are vetted immediately upon submission; early application is highly recommended).
📌 Note: Never pay for any background checks, equipment logistics, or certificate assessments during any recruitment process. Solvo Global and Daily Jobs promote completely transparent, cost-free hiring.
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